Each of us run our own Esty shop (decolletage.etsy.com & kimnelson.etsy.com).
Returns & exchanges
Payment
* We also accept e-checks, money orders, and personal checks.
* We will ship your item within 2 days of receiving your payment and/or clearing your check.
• 5% sales tax will be charged to Virginia residents.
• Non-payment & non-contact after 24 hours may be considered forfeiture of any one of a kind items you have purchased. Please make sure you have completed the purchase process & submitted payment before leaving your Etsy shopping cart.
Shipping
• Orders are shipped using USPS First Class Mail.
• Non-custom orders are shipped within 2 days of receiving payment (please note that orders received Friday-Sunday will be shipped the following Monday).
• Domestic orders typically take 2-3 days to be delivered after shipment.
• International customers are responsible for all fees, taxes, and duties associated with shipping to their respective countries.
Additional policies and FAQs
For purchases intended to be a gift, we will gladly mail them in a box tied with a beautiful ribbon and enclose a message from you, if you so desire. Just give us the specifics in the Comments section when you check out.